Returns & Exchanges
At Furniture Warehouse Ohio, we want you to be completely satisfied with your home furnishings. If a piece doesn't fit your space or meet your expectations, you can initiate a return or exchange within 30 days of delivery.
Initiate Your Request
Contact our customer service team via email or visit our Ohio showroom with your original order number and receipt to start the return process.
Prepare for Inspection
Ensure all furniture items are in their original, unassembled condition and packed in the original manufacturer packaging to qualify for a full refund.
Schedule Pickup or Drop-off
Choose to drop off smaller items at our warehouse or schedule a professional pickup service for larger furniture pieces, subject to a standard restocking fee.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing