Frequently Asked Questions
Everything you need to know about your home furniture experience.
Where does Furniture Warehouse Ohio deliver?
We currently offer specialized white-glove delivery throughout the entire state of Ohio and select neighboring regions. Shipping rates are calculated at checkout based on your zip code.
Is assembly included with my furniture purchase?
Yes, if you select our 'White Glove Delivery' option, our professional team will fully assemble your items and place them in your room of choice. Standard shipping delivers items in their original packaging.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items in their original condition. Please note that custom upholstery and final sale items are non-returnable. A restocking fee may apply to large furniture returns.
Do you offer financing options for large purchases?
Absolutely. We partner with several financing providers to offer flexible monthly payment plans, including 0% APR options for qualified buyers to help make your dream home a reality.
How can I track the status of my furniture order?
Once your order is processed, you will receive a tracking number via email. For large freight deliveries, our logistics team will call you directly to schedule a convenient delivery window.
Are the colors on your website accurate?
While we strive for high-accuracy photography, colors may vary slightly due to screen settings and natural lighting. We recommend ordering fabric swatches if you are matching a specific palette.